AM
Annika M

1 reviews | Active since Sept 2019

16 Sept 2019, 20:50

My own funds not deposited....sitting in Italy without funds

I have tried to get my own money from a 32 day savings account into my own account. I have been to the bank (Absa Jan kempdorp )waited more than two hours ,after that the bank manager helped me. Because the lady at the service desk could not. I am now in Italy on holiday and these funds should have been in my account on the 15 September 2019. It is the night of 16 september and my funders have not been deposited. How can I struggle to get my own money. What should have been a relaxing holiday is now stressful because of *********** people. Please help me

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Replies (1)
Absa
Absa's reply17 Sept 2019, 10:27
Official
Dear Annika Moller
 
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
  
 Regards
  
 Lebogang Mashiane 
 Specialist Case Manager
 Customer Value Management