My money was ****** while my cards were with me

my money was withdrawn from my cheque account and credit card and i was left with nothing, all this happened when i as at home during the day and my cards were with me.<br> i called absa to block all the accounts and they said they would make a follow up, but they never did, not even call me back to update me... that time i was starving and stranded because i didnt have any cash on me.<br> i went to report the incident in Sandton and get a new card...they said they would follow up... thank god this all happened before i got paid at my new job... i dont understand how absa staff could take such an incident lightly.. ive just relocated this was a huge inconvinience for me, also traumatic because im. always careful with my cards.<br> <br> I merely complaining about the poor customer service you have provided me with, it has been horible and as much as you might not care maybe because it wasnt a lot of money... to me it does a lot and id would prefare a bank that cares about its customers when I am in need.<br> i have been happy with Absa but after this incident FNB sounds better... I know of such cases that were handled a lot better at FNB why cant you do the same or be better??? FIX all of this!!<br>