NB
Njabulo B

1 reviews | Active since Jun 2010

02 Nov 2024, 09:59

My money isn't safe

I never knew that changing my salary to Absa was the same thing as throwing money to ****mers. Who promise to protect your money but instead allow all sorts of bad things to happen to it. Then guilt trip you that'l it's your fault and make the options to change that seem so impossible. Note I am not saying the bank are scanners I am saying they are treating me like ****ners treat their vistims.

This has been my experience with ABSA. Started off with their faulty system which kept on registering the wrong ID number, making it hard for me to access my banking app when I changed devices. Even after I had done the thing I hate the most. Visit a branch!! The cherry on top is how with a bold chest they have repeatedly watched a certain organisation take money from my account even after I have told them this is an unauthorised payment and that I have dealt with the culprits. Clearly Absa trusts the culprits more than that trust me even though I am their client who keeps my most precious possession with them, my salary!! Then the audacity is their not so friendly app allows you to request for a call back. Only for you to hold and get told my automated voice prompt that they cannot help on a weekend because it's out of their working hours. What a joke! Only it's not funny because I have lost money by being the client.

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