My money in money market not released!!!

Item: Absa
Rating: 1
Author: Michael M

I have from April requested that my money market account be released. There are two sessions that have expired and this means that the bank is *******ly holding my money without legal documents!!! Absa you are in breach of the sessions on file! I have been to the bank then referred to Sibusiso then Pieter Myburgh. I want to lodge a formal complaint against the bank and want the reference number for the Ombudsman.

Helpful (0)

Replies (1)

Absa's replyOfficial

14 Jul 2020, 13:28

Dear Michael

Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically .

Kind regards,
Lebogang Masiane
Group Customer Care

Absa's reply14 Jul 2020, 13:28

Official