1 reviews | Active since Jun 2016
My money disappears and no one is willling to assist
<p>I created a stop order with absa bank on the 5th of may. On the 31st of may the money went through from my account. However, absa made a mistake when they created the stop order. The account name they used is for some company called consumer cc and not for hyphen as it was supposed to. I provided absa that with a document with hyphen's correct banking details and it was explained to them that hyphen is a preloaded beneficiary. Hyphen provided proof to absa that they never received this amount (R2000). But still absa refuses to reverse the money to my account. I do not even know where my money was paid to. I just want my money back, its almost half my salary. I went to different branches and phoned absa and they tell me my money is gone. Only a gentleman called peter motsau too my matter seriously and tried to follow up. But will i get my money back?</p>
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.
We sincerely apologize for any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.
We sincerely apologize for any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
