LN
Lungile N

1 reviews | Active since Dec 2013

02 Feb 2021, 17:30

My Money

Good day,

As a last resort, I have been calling Woolworths and complaining. The last people that can now assist me is my bank and I have to turn to social media & hello peter for assistance. I have never seen such.

I was at Woolworths Clear Water Mall on the 27th January 2021 to do my shopping and just as I was finished paying the machine then switched off. The cashier then used another speed point and it still didn't process my sale. However the money went off my account but I had to leave my shopping behind as I had no cash on hand to pay.

I was told that the money would then automatically reverse into my account. Till today I have not won with them. They keep telling me that the did not receive the money on their end.

All I want is my money.

Now I am left pleading with my bank who is supposed to protect my money asking them to assist me in this matter.

An amount of R3064.90 is a lot of money. ABSA needs to take accountability for their customers and take charge for me.

All I ask for is my money and ABSA to assist me in getting my money back that's all.

0
Replies (6)
LN
Lungile N's update04 Feb 2021, 14:03
Reviewer Update
My account number is ***.
LN
Lungile N's update05 Feb 2021, 11:22
Reviewer Update
Dear Lebogang does this mean I have to wait for another week. That's a very long time.
LN
Lungile N's update05 Feb 2021, 14:02
Reviewer Update
Dear Lebogang.

Thank you I will await your call.

Regards
Lungile
LN
Lungile N's update11 Feb 2021, 11:11
Reviewer Update
Hi Lebo, please respond. Thanks Lungile
LN
Lungile N's update11 Feb 2021, 14:17
Reviewer Update
Dear Lebo, I have still not heared from you. Please advise please.

LN
Lungile N's update11 Feb 2021, 16:52
Reviewer Update
Dear Lebogang, please advise. Now I am kept in limbo and was told that I would have feedback by the 11th.