S
Susan
1 reviews | Active since Oct 2025
22 Oct 2025, 12:35
My husband needs to excess his flexibond
My husband needs to excess his flexibond. Absa complaints department refused, because of insurance according to Maria Motloutsi, not paid. Is is paid every month! So I called Absa unsurance to ask what is going on. Mo Sibeko, what a great lady! She sorted everything out in 2 minutes by Listening to my problem and sort it out! Maria had the old policy and didn't even bother to check up on the fact that a NEW policy was taken out in 2023! So thank you Mo Sibeko. Great service!
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Absa's replyOfficial
22 Oct 2025, 17:24Dear Susan
It is indeed pleasing to receive complimentary remarks about our staff who have provided quality service to clients. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
It is indeed pleasing to receive complimentary remarks about our staff who have provided quality service to clients. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Absa's reply22 Oct 2025, 17:24
Official
Dear Susan
It is indeed pleasing to receive complimentary remarks about our staff who have provided quality service to clients. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
It is indeed pleasing to receive complimentary remarks about our staff who have provided quality service to clients. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd