My Digital Asset is Locked. I am Out of the Country on a Research Purpose. Help me Reactivate My Digital Asset app

Hello,

My digital service is locked and I am not in the country for months now. Please help me reactivate my online banking app so I can be making use my app for my personal uses as usual. Account Details: Account number: *** Account name: Chimezie Benjamin OKOYE Passport ID: B***5