My concern about ABSA

I received a phonecall from ABSA ***** to inform me that I made a *****ulent transaction. It proved not to be the case Two days later I received a call a cording to the lady, from ABSA ***** telling mr that there are now withdrawals from my account. Knowing about the ****s I did not respond. She then give me my name, date of birth, amount in my a count and the last digits of my account number. All my money disappear from my account. I phoned the ABSA ***** Line where Thabo informed me that the money was transferred to African Bank and he will try to contact them as it was after banking hour. I found out that 3 of my friends was called by ABSA ***** Line and afterward there money was ****** during a so-called follow up call. Something is not right here. There need to be an investigation into this matter. My claim was not even properly managed an I had to lodged a complaint before so-called attention was given only to be informed a day later that ABSA is not responsible. I am now cleaning my various accounts and so did my other friends that suffer the same losses