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leoncombrink L
1 reviews | Active since Oct 2016
26 Sept 2020, 17:06
My children will not eat tonight because of ABSA
Absa should not even get a 1 star. First they got away with R4 000 incorrectly paid to another ABSA client. They would not give their details, so one client gains another losses. Then they killed me with charges as I lost my job during lockdown, and now money has come off again and I can't get onto internet banking because why they have locked my online profile, and the call center is closed! Thank you ABSA, did you even think that my children may not eat tonight because of your greedy approach. I have been a client since Trust Bank and this is what you do. I am beyond livid, and truly disgusted at this point.
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Replies (1)Absa's replyOfficial
28 Sept 2020, 09:42Dear Leon Combrink
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***0. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours .
Kind regards,
Daphne Le Grange
Group Customer Care
Absa's reply28 Sept 2020, 09:42
Official
Dear Leon Combrink
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***0. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours .
Kind regards,
Daphne Le Grange
Group Customer Care
