My car Opel corsa eco flex model 2016 it’s finance by absa today I received a call from absa they asking me for a letter ✉️ that proof that I have a car insurance policy

My car Opel corsa eco flex model 2016 it’s finance by absa today I received a call from absa they asking me for a letter ✉️ that proof that I have a car insurance policy.ok no problem.then I ask the lady who called me.i told her I have a problem with the car vin number.when every time I try to place a order to buy a part eg brake pad they ask me for vin number that is woloxep68f*** every time I they tell me they can’t pick it up ⬆️ and I try to call AA automobile association to check for me .some thing they can’t get it..then I ask the lady why you absa selling me a car that can’t be pickup on the system.what wil I do is I get arrested.the lady said they are not there problem.i must be the one who check it before I buy the car.i was like wow 😮 really 🤔