TM
Tahira M

1 reviews | Active since Nov 2013

15 Aug 2017, 20:03

My bank experience

I would like to take this time to acknowledge a Consultant by the name of Robyn Brown in the Raisthorphe branch she assisted me with my card query. She always has a smile on her face. She was very polite, she paid attention to detail. Robyn then assisted me accordingly. I would like to thank you hope your hard work gets acknowledged. Don't change it's people like you that actually makes a difference. Thank you for your kind assistance and the card works.

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Replies (1)
Absa
Absa's reply16 Aug 2017, 09:08
Official

Dear Customer

Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

Best regards,