Multiple failed attempts to open new account

I am absolutely furious.<br> <br> I first app**** Nov last year and promptly complete all docs and submitted. After following up numerous times, I get told that my app has expired and that I have to reapply. <br> <br> Anyway, I reapply and submit all needed docs 100% correct. Eventually I get a call saying I am in the final stage and the lady sends me a quote via email, we go through the contract and I then approve it via telephone. I asked if this would be accepted and was told that yes the calls are recorded and act as a binding conversation. I get told the curiours will be in touch to deliver my card.<br> <br> After 2 weeks I call again as I have not heard anything since, only to be told I that I needed to sign the doc and submit the signed doc along with my fica docs (AGAIN!) to an email address she provided [Email Removed] even though I have submitted these docs and have been approved!<br> <br> I follow up a further 3 times in the following two weeks. Everyone passes the buck to another dept. Then yesterday I get told my app has expired a few days ago and that I have to reapply.<br> <br> I nearly lost it.<br> <br> If you dont want my business then please tell me straight and don't waste my time!