NS
Nigel S

1 reviews | Active since Jun 2014

14 Jan 2016, 16:41

Multiple ABSA glitches requires bank visits fix

First, my credit card won't allow online purchases. <br> Then on a joint account, ABSA suddenly lose my FICA which was submitted 4 months ago and stops me being able to authorise EFTs.<br> <br> I sent emails but 3 days later no reply.<br> <br> I also can't initiate new payments to be authorised as ABSA seem to have the incorrect contact number for me for their online verification. <br> <br> Went into Kenilworth bank and found there's been a \glitch"on credit cards which make them not work unless you come in in person to request they fix it.<br> <br> For the Fica or to update my contact number I need to"

0
Replies (1)
Absa
Absa's reply15 Jan 2016, 08:51
Official
Hello Nigel22,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd