Ms

Good day I am not a happy client at all,we have absa loan which was debiting on the 1st and we decided to change a date to the 25th Cos we are getting paid on that date,however we went to Absa branch in waterfall rtb where we were assisted by Lesang Mpete.Lesang went all out to Try and assist us but she couldn't because Brenda Seabi gave her a wrong information. Brenda told Lesang to tell us that we must allow both debit orders to go through on the 1st n 25th after we must ask for a debit order to be reversed on the 25August .We went back to the branch on the 26 August for the debit order reversal Lesang called again n she spoke to Lerato who said she will call us she never called. We then went back again on 27 August Lesang called absa home loan again n spoke to Theresa and also advised Lesang to request for a debit order to be reversed till to date the refund is still pending. We have lot of commitments that need money instead they are taking us up and down...I remember very well ehe we started all this process they told us that a debit order cannot go twice in one month.