SK
Shannon K

1 reviews | Active since Apr 2021

26 Jul 2022, 09:49

Mrs Kammies

Currently very *********** people working at absa and I am now fed up taking steps there was ******* debit orders on my wife's account and absa could not stop it arising into bounced debit orders from a certain service provider in return a consultant opened a account within the account of my wife also stating the bank would allocated the new account and her policy will go off in the new account, omw and a debit on the old account with yet another bounced debit and absa is so redicule with the fees of R150 per bounced debit orders chargers that my wife was told the debit orders was reversed now they are sending demanding sms for an amount of R500 + in debit orders, unauthorized debits on the account and that we are contacting legalwise in regards to the *********** work from absa and there staff.

0
Replies (5)
Absa
Absa's reply26 Jul 2022, 23:10
Official
Dear Customer,
 
Kindly provide us with your wife's account and ID number to log a formal complaint for investigation. We will investigate and provide you with feedback timeously. Kind regards
 Nthabiseng Sibande
 Customer Value ManagementAbsa Bank Ltd
Absa
Absa's reply27 Jul 2022, 19:45
Official
Good day

We are still waiting for your wife's details.

Kind regards
 Nthabiseng Sibande
 Customer Value ManagementAbsa Bank Ltd
SK
Shannon K's update28 Jul 2022, 09:35
Reviewer Update
It's Paola Kammies *** you may phone her because you don't hand out I'd and account details over the phone.
SK
Shannon K's update28 Jul 2022, 09:35
Reviewer Update
***
Absa
Absa's reply28 Jul 2022, 13:04
Official
Thank you