Mrs

I made a cash deposit of R3000,00 at an ABSA atm at Hemmingways mall on the 15th September 2021. After inserting my money into the ATM I received a slip stating “deposit unsuccessfully”, with no money being returned to me. I stood at said machine for more than 30minutes while on hold with the call centre. When someone eventually answered as was told to go to the nearest branch. Stood in a queue for another 30minutes, my incident was logged and I received a case number via sms. I was told the turn around time is 24-48hrs. It’s 72hrs later and I am still waiting. I am currently at the ABSA branch in Vincent Park East London where I initially logged my incident. I was told I must stand in a queue again, to which I refused and asked to see the manager. All I want is my R3000,00 back. After this I will closed all my accounts, life cover and policies and move it to Discovery bank!!!!