AK
ANTON K
1 reviews | Active since Sept 2020
10 Sept 2020, 12:40
MR KOEN
ABSA VEHICLE AND ASSET FINANCE - AVAF
Bought a ISUZU bakkie from Dealer in Port Elizabeth. They sold it to me as a FLEETSIDE, i did checks and come onto answers its a BASE model bakkie.
This is ***** from the F&I at the dealer Im going to open a case against ABSA and the DEALER
Tried calling ABSA ***** - no luck Calling ABSA *** - no luck
Helpful (0)
Replies (7)0
Replies (7)
Absa's replyOfficial
10 Sept 2020, 13:45Dear Anton
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Best regards,
Absa's reply10 Sept 2020, 13:45
Official
Dear Anton
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Best regards,
AK
ANTON K's updateReviewer Update
10 Sept 2020, 14:11LEON KOEN ID NUMBER : ***
CELL : ***
Dealer needs to cancel deal - i cannot pay for a bakkie thats not the actual bakkie.
AMANDA STRYDOM was the F&I - she must not even think to call me - they made a big mistake and im going to tell everyone what they did.
Im very. upset about the wrong doing towards me.
did they think i wil not found out about this ?
How will i ever trade this bakkie in as its not the same as what im driving.
I believe she had ***** against her name in the past with ABSA.
The owner of OUTENIQA motors BRENT JACOBUS STANDER 65 Alber street George 6529.
NO one wants to give me his number.
This is bad.
CELL : ***
Dealer needs to cancel deal - i cannot pay for a bakkie thats not the actual bakkie.
AMANDA STRYDOM was the F&I - she must not even think to call me - they made a big mistake and im going to tell everyone what they did.
Im very. upset about the wrong doing towards me.
did they think i wil not found out about this ?
How will i ever trade this bakkie in as its not the same as what im driving.
I believe she had ***** against her name in the past with ABSA.
The owner of OUTENIQA motors BRENT JACOBUS STANDER 65 Alber street George 6529.
NO one wants to give me his number.
This is bad.
AK
ANTON K's update10 Sept 2020, 14:11
Reviewer Update
LEON KOEN ID NUMBER : ***
CELL : ***
Dealer needs to cancel deal - i cannot pay for a bakkie thats not the actual bakkie.
AMANDA STRYDOM was the F&I - she must not even think to call me - they made a big mistake and im going to tell everyone what they did.
Im very. upset about the wrong doing towards me.
did they think i wil not found out about this ?
How will i ever trade this bakkie in as its not the same as what im driving.
I believe she had ***** against her name in the past with ABSA.
The owner of OUTENIQA motors BRENT JACOBUS STANDER 65 Alber street George 6529.
NO one wants to give me his number.
This is bad.
CELL : ***
Dealer needs to cancel deal - i cannot pay for a bakkie thats not the actual bakkie.
AMANDA STRYDOM was the F&I - she must not even think to call me - they made a big mistake and im going to tell everyone what they did.
Im very. upset about the wrong doing towards me.
did they think i wil not found out about this ?
How will i ever trade this bakkie in as its not the same as what im driving.
I believe she had ***** against her name in the past with ABSA.
The owner of OUTENIQA motors BRENT JACOBUS STANDER 65 Alber street George 6529.
NO one wants to give me his number.
This is bad.
AK
ANTON K's updateReviewer Update
14 Sept 2020, 11:05NO ONE CARES - NO MAIL - NOTHING
THIS IS HOW CUSTOMERS GET *****ed OVER BY THE BANK AND DEALERS - YOU JUST DO NOT CARE FOR JUSTICE - -BUT ONE PAYMENT MISS ON MY PROFILE THEN IM THE BAD ONE
THIS IS HOW CUSTOMERS GET *****ed OVER BY THE BANK AND DEALERS - YOU JUST DO NOT CARE FOR JUSTICE - -BUT ONE PAYMENT MISS ON MY PROFILE THEN IM THE BAD ONE
AK
ANTON K's update14 Sept 2020, 11:05
Reviewer Update
NO ONE CARES - NO MAIL - NOTHING
THIS IS HOW CUSTOMERS GET *****ed OVER BY THE BANK AND DEALERS - YOU JUST DO NOT CARE FOR JUSTICE - -BUT ONE PAYMENT MISS ON MY PROFILE THEN IM THE BAD ONE
THIS IS HOW CUSTOMERS GET *****ed OVER BY THE BANK AND DEALERS - YOU JUST DO NOT CARE FOR JUSTICE - -BUT ONE PAYMENT MISS ON MY PROFILE THEN IM THE BAD ONE
AK
ANTON K's updateReviewer Update
14 Sept 2020, 11:06SORRY - I HABE enough GOING TO MEDIA NOW - HOPE ABSA AND THE DEALER ARE READY
AK
ANTON K's update14 Sept 2020, 11:06
Reviewer Update
SORRY - I HABE enough GOING TO MEDIA NOW - HOPE ABSA AND THE DEALER ARE READY
Absa's replyOfficial
14 Sept 2020, 17:27Dear Anton
With reference to the above and more specifically your complaint addressed to the Social Media department. Please accept our sincere apology on any inconvenience caused and the delay in resolving the matter.
Please note that i responded to your private e-mail provided
*** that an update will be given on the 16 September 2020.
The matter is still under investigations .
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
With reference to the above and more specifically your complaint addressed to the Social Media department. Please accept our sincere apology on any inconvenience caused and the delay in resolving the matter.
Please note that i responded to your private e-mail provided
*** that an update will be given on the 16 September 2020.
The matter is still under investigations .
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Best regards,
Absa's reply14 Sept 2020, 17:27
Official
Dear Anton
With reference to the above and more specifically your complaint addressed to the Social Media department. Please accept our sincere apology on any inconvenience caused and the delay in resolving the matter.
Please note that i responded to your private e-mail provided
*** that an update will be given on the 16 September 2020.
The matter is still under investigations .
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
With reference to the above and more specifically your complaint addressed to the Social Media department. Please accept our sincere apology on any inconvenience caused and the delay in resolving the matter.
Please note that i responded to your private e-mail provided
*** that an update will be given on the 16 September 2020.
The matter is still under investigations .
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Best regards,
AK
ANTON K's updateReviewer Update
16 Sept 2020, 18:17STILL NO SERVICE - ABSA CAN NOT SORT OUT ISSUES -
AK
ANTON K's update16 Sept 2020, 18:17
Reviewer Update
STILL NO SERVICE - ABSA CAN NOT SORT OUT ISSUES -
Absa's replyOfficial
17 Sept 2020, 07:36Dear Anton
With reference to the above and more specifically your complaint addressed to the Social Media department. Please accept our sincere apology on any inconvenience caused and the delay in resolving the matter.
Please note were were waiting for original documents from the dealership
Feedback will be provided before end oof business today.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
With reference to the above and more specifically your complaint addressed to the Social Media department. Please accept our sincere apology on any inconvenience caused and the delay in resolving the matter.
Please note were were waiting for original documents from the dealership
Feedback will be provided before end oof business today.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Best regards,
Absa's reply17 Sept 2020, 07:36
Official
Dear Anton
With reference to the above and more specifically your complaint addressed to the Social Media department. Please accept our sincere apology on any inconvenience caused and the delay in resolving the matter.
Please note were were waiting for original documents from the dealership
Feedback will be provided before end oof business today.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
With reference to the above and more specifically your complaint addressed to the Social Media department. Please accept our sincere apology on any inconvenience caused and the delay in resolving the matter.
Please note were were waiting for original documents from the dealership
Feedback will be provided before end oof business today.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Best regards,