kM
khanyiso M
1 reviews | Active since Nov 2022
09 Mar 2023, 17:10
Mr
i would like to get an assistant regarding absa finance i was financed buy absa bank then i was involved in a car accident then the insurance settled the account but i was left with credit short fall and i keep on paying to finish the remaining amount but to my surprise when i request settlement letter they said they handover my account to a legal department without any reason or inform me reason being i don't no please assist regarding this matter
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Absa's replyOfficial
10 Mar 2023, 07:30Dear Khanyiso Madolo
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***4 Kind regards,Group Customer Care
Nthabiseng Sibande
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***4 Kind regards,Group Customer Care
Nthabiseng Sibande
Absa's reply10 Mar 2023, 07:30
Official
Dear Khanyiso Madolo
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***4 Kind regards,Group Customer Care
Nthabiseng Sibande
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***4 Kind regards,Group Customer Care
Nthabiseng Sibande