EH
Eben H
1 reviews | Active since Jul 2021
02 May 2023, 14:37
Mr.
The service from ABSA is really becoming a problem to where they will loose loyal clients that have been using them for years. I am out of states at the moment and I have been blocked on my account, the minute I realised this I emailed ABSA premium as well as send a complaint on the online platform asking for assistance. They have only emailed me with a receipt of the complaints with references but still no feedback or any help from them.
ABSA was once a great banker and it feels like they just don't care anymore.
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Replies (2)
Absa's replyOfficial
02 May 2023, 15:23Dear Eben Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***0. RegardsPravesh BejayAbsa Bank Group Customer Care
Absa's reply02 May 2023, 15:23
Official
Dear Eben Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***0. RegardsPravesh BejayAbsa Bank Group Customer Care
EH
Eben H's updateReviewer Update
03 May 2023, 13:28Luckily the lady named Bali gave great service today and sorted the problem, and to you Bali I say thank you for the service given.
EH
Eben H's update03 May 2023, 13:28
Reviewer Update
Luckily the lady named Bali gave great service today and sorted the problem, and to you Bali I say thank you for the service given.