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gawie G

1 reviews | Active since May 2016

05 Jun 2017, 11:00

Mr Business Banker Odwa Mjindi

<p>The most terrible service I have had with Absa Bank. Absa has business managers that is supposed to understand a business but none of them has any experience in business. </p> <p> </p> <p>I keep on calling the business manager and he keeps on pushing the phone down with a message "I call you back shortly". Of course this never happens. His 48 hours before feedback becomes 5 days.</p> <p> </p> <p>My previous Business banker understood business and I will name her "Tsholo" . Pitty she left Absa for another bank but I think I understand why now.</p> <p> </p> <p>When you have a lot of money Absa tries to get your business so eagerly but when you need money it goes via a process where a bunch of people sit down, that does not know you, and your business and decide your fait. </p> <p> </p> <p> </p>

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Replies (1)
Absa
Absa's reply05 Jun 2017, 12:49
Official

Thank you for bringing this matter to our attention. We will investigate the matter and provide you with feedback once the matter has been resolved

Kind regards

Claudette Lewis

Group Customer Care

Absa Bank Ltd