LK
Lehlohonolo K
1 reviews | Active since Jul 2021
29 Sept 2022, 21:38
Mr
I was at absa towers branch jhb today I received a very bad service from the manager Cathy. The atm retained my card and when I got in to ask for help the manager was rude not welcoming and didn't give me a chance, they couldn't get my card from the atm and wanted me to order another one, which will take 3-5 days. I ended up closing my 2 accounts with them bcos of bad service. The consultant and the teller did try to help me a lot.
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Replies (1)Absa's replyOfficial
30 Sept 2022, 09:17Dear Customer,
Thank you for bringing this matter to our attention your reference number is C-***4. Kindly provide us with your account and ID number to log a formal complaint for investigation. We will investigate and provide you with feedback timeously. Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Thank you for bringing this matter to our attention your reference number is C-***4. Kindly provide us with your account and ID number to log a formal complaint for investigation. We will investigate and provide you with feedback timeously. Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Best regards,
Absa's reply30 Sept 2022, 09:17
Official
Dear Customer,
Thank you for bringing this matter to our attention your reference number is C-***4. Kindly provide us with your account and ID number to log a formal complaint for investigation. We will investigate and provide you with feedback timeously. Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Thank you for bringing this matter to our attention your reference number is C-***4. Kindly provide us with your account and ID number to log a formal complaint for investigation. We will investigate and provide you with feedback timeously. Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Best regards,
