RA
Ramavhunga A
1 reviews | Active since Jun 2023
22 Jun 2023, 15:57
Mr
I paid my credit card to absa account now they said they didn't receive the money and they call several times, and I tried to explain but nothing happened.
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Replies (2)
Absa's replyOfficial
22 Jun 2023, 16:17Dear Ramavhunga Abel
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***0 Kind regards,Group Customer CareVanessa Crowe
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***0 Kind regards,Group Customer CareVanessa Crowe
Absa's reply22 Jun 2023, 16:17
Official
Dear Ramavhunga Abel
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***0 Kind regards,Group Customer CareVanessa Crowe
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***0 Kind regards,Group Customer CareVanessa Crowe
Absa's replyOfficial
27 Jun 2023, 13:53Dear Ramavhunga
With regard to complaint reference number C-***0.
I sent you an email requesting information and still await your response. I tried calling on cell number provided however unsuccessful. Kind regards,Group Customer CareVanessa Crowe
With regard to complaint reference number C-***0.
I sent you an email requesting information and still await your response. I tried calling on cell number provided however unsuccessful. Kind regards,Group Customer CareVanessa Crowe
Absa's reply27 Jun 2023, 13:53
Official
Dear Ramavhunga
With regard to complaint reference number C-***0.
I sent you an email requesting information and still await your response. I tried calling on cell number provided however unsuccessful. Kind regards,Group Customer CareVanessa Crowe
With regard to complaint reference number C-***0.
I sent you an email requesting information and still await your response. I tried calling on cell number provided however unsuccessful. Kind regards,Group Customer CareVanessa Crowe