SM
Steven M
1 reviews | Active since Feb 2024
27 Mar 2024, 09:01
Mr
Today I called regarding my account as I needed help with reversal. The security question system failed me but I answered the questions as per my knowledge. I used my airtime to be waisted for nothing.
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Absa's replyOfficial
27 Mar 2024, 09:35Dear Steven
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***1. Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
RegardsPravesh BejayCustomer Value Management
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***1. Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
RegardsPravesh BejayCustomer Value Management
Absa's reply27 Mar 2024, 09:35
Official
Dear Steven
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***1. Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
RegardsPravesh BejayCustomer Value Management
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***1. Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
RegardsPravesh BejayCustomer Value Management