JT
Junior T
1 reviews | Active since Mar 2020
24 Feb 2021, 23:03
Mr
Good evening
I'm so disappointed in you guys one of your consultants called me today and he told me that absa demanding its car back bec my have errars of R11000. My surprises is the debit or goes of every month to my bank account and around December last year I paid R12500 I still have the proof with me, the consultant he would wanna listen to me he even to be that I don't own that car he can come and fetch it at any time he wants which this coming Monday if I don't pay R11000 I will not own that car again
His name is Tumelo and I don't even know his surname...
Or is this how you treat your customers Absa vehicle finance?
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Absa's replyOfficial
25 Feb 2021, 08:35Dear Junior Tshoenyana Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***0 Kind regards,Rezona Louw Group Customer Care
Absa's reply25 Feb 2021, 08:35
Official
Dear Junior Tshoenyana Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***0 Kind regards,Rezona Louw Group Customer Care