WS
William S

1 reviews | Active since May 2010

17 Feb 2021, 18:49

Mr

After contacting Hello Peter in November last year regarding this matter. I gave them the required information and to date, I still DO NOT have the information. ABSA referred me to a Daphne, who contacted me, and still, I have NO joy. A friend of mine passed on due to Covid. According to the City of Cape Town, ABSA is the holder of the account. We need ABSA to confirm the transaction so that the car can be transferred. When ABSA when can I expect REACTION. William

0
Replies (1)
Absa
Absa's reply18 Feb 2021, 10:58
Official
Dear William Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***6. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours .   Kind regards,Daphne Le GrangeGroup Customer Care

Best regards,