SM
Steven M
1 reviews | Active since Feb 2024
29 Oct 2024, 10:34
Mr
I just noticed a debit of R3100.47 stating it was done by journal. I never gave authority for this debit. This debit has coursed a lot issue in my life so far, I need that money to buy groceries for my kids. We don't have any food in the house because of that. It's unprofessional to debit an account without been authorised by me
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Absa's replyOfficial
29 Oct 2024, 10:47Dear Steven Malinga Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***9. Kind regards,Group Customer CareRezona Louw
Absa's reply29 Oct 2024, 10:47
Official
Dear Steven Malinga Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***9. Kind regards,Group Customer CareRezona Louw