BS
BHEKITHEMBA S

1 reviews | Active since Dec 2010

30 Aug 2018, 16:05

MR

Just received a call from an Absa collections agent that was very insulting and degraded me, called me all sorts of names and eventually ended the call by laughing at me, I want the call to be listened too and matter addressed with the consultant

0
Replies (2)
Absa
Absa's reply31 Aug 2018, 15:52
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.

Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd

Best regards,

Absa
Absa's reply04 Sept 2018, 10:51
Official

Hi Bhekithemba

My name is Daphne Le Grange. I will facilitate the resolution process for you. Your complaint reference number is *** Progress will be provided within the next 2 working day. Please feel free to contact me on ***. Alternatively reach me at *** if you are unable to get hold of me on the number provided

Best regards,