Mr
Hi I have send email to *** to get paid up letter on 13/3/2024. Still no response.
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Replies (3)
Absa's replyOfficial
11 Apr 2024, 13:57Dear Cobus Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***1 Kind regards,Group Customer CareRezona Louw
Absa's reply11 Apr 2024, 13:57
Official
Dear Cobus Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***1 Kind regards,Group Customer CareRezona Louw
's updateReviewer Update
23 Apr 2024, 11:25Hi Rezona
I have received an email- from *** see message on response back to them and no response as yet.
Please share contact details with me so I can arrange for paid up letter
Hi Thank you for the email. But attached Avaf paid up letter is not in sync with the 172 A Exit Confirmation – ***0 documents. Two different vehicles Regards
I have received an email- from *** see message on response back to them and no response as yet.
Please share contact details with me so I can arrange for paid up letter
Hi Thank you for the email. But attached Avaf paid up letter is not in sync with the 172 A Exit Confirmation – ***0 documents. Two different vehicles Regards
's update23 Apr 2024, 11:25
Reviewer Update
Hi Rezona
I have received an email- from *** see message on response back to them and no response as yet.
Please share contact details with me so I can arrange for paid up letter
Hi Thank you for the email. But attached Avaf paid up letter is not in sync with the 172 A Exit Confirmation – ***0 documents. Two different vehicles Regards
I have received an email- from *** see message on response back to them and no response as yet.
Please share contact details with me so I can arrange for paid up letter
Hi Thank you for the email. But attached Avaf paid up letter is not in sync with the 172 A Exit Confirmation – ***0 documents. Two different vehicles Regards
Absa's replyOfficial
23 Apr 2024, 14:07Dear Mr Grove
We refer to your posting.
Please accept our sincere apology for any inconvenience caused.
Our office is busy with the investigation of your complaint and will provide you with feedback on or before 26 April 2024. Trust the above is in order.
Regards, Rezona Louw Social Media ComplaintsCustomer value management T ***
We refer to your posting.
Please accept our sincere apology for any inconvenience caused.
Our office is busy with the investigation of your complaint and will provide you with feedback on or before 26 April 2024. Trust the above is in order.
Regards, Rezona Louw Social Media ComplaintsCustomer value management T ***
Absa's reply23 Apr 2024, 14:07
Official
Dear Mr Grove
We refer to your posting.
Please accept our sincere apology for any inconvenience caused.
Our office is busy with the investigation of your complaint and will provide you with feedback on or before 26 April 2024. Trust the above is in order.
Regards, Rezona Louw Social Media ComplaintsCustomer value management T ***
We refer to your posting.
Please accept our sincere apology for any inconvenience caused.
Our office is busy with the investigation of your complaint and will provide you with feedback on or before 26 April 2024. Trust the above is in order.
Regards, Rezona Louw Social Media ComplaintsCustomer value management T ***