EH
Eben H
1 reviews | Active since Jul 2021
17 Oct 2023, 14:39
MR
ABSA has gone downwards drastically, taking a debit order on an account that was already paid the month, how do you just have the right to take double payment on something in one month? No wonder people don't have money as not everyone checks their accounts often to see and notice that they have been charged double for the month.
Calling in to ABSA chat they can't help or assist you so that is also a waste of money paying people that doesn't have the ability to support.
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Replies (1)Absa's replyOfficial
17 Oct 2023, 17:13Dear Eben Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***1. Kind regards,Vanessa CroweGroup Customer Care
Absa's reply17 Oct 2023, 17:13
Official
Dear Eben Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***1. Kind regards,Vanessa CroweGroup Customer Care
