SW
Sharon W

1 reviews | Active since Nov 2022

06 Feb 2023, 14:28

Mpho at the Absa Randridge branch deserves a raise and a vacation!

When my mother's medical aid was holding a debt against her that she had paid (through Absa) four years after the fact, Mpho went to a great deal of effort to prove that the money had made it into the correct account. It was a very messy situation that is hard to explain, but Mpho went above and beyond and we can't thank her and Absa enough for their help in resolving this issue.

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Replies (1)
Absa
Absa's reply06 Feb 2023, 16:59
Official
Dear Client
 
It is indeed pleasing to receive complimentary remarks about the staff that has given quality service to clients. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
  
Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd