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amien B
1 reviews | Active since Jan 2016
14 Feb 2024, 18:12
Motor vehicle
I was harassed about my motor vehicle payments that was behind. I over paid absa and was emailed about the amount owed to me. I was told to contact absa for a reversal and everytime I call nobody takes my call. This is daylight ******* by you.
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Absa's replyOfficial
15 Feb 2024, 08:25Dear Amien Ballim Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***3. Kind regards,Group Customer CareRezona Louw
Absa's reply15 Feb 2024, 08:25
Official
Dear Amien Ballim Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***3. Kind regards,Group Customer CareRezona Louw