NM
Nelson M

1 reviews | Active since Jan 2017

19 Jan 2017, 15:01

Most useless bank in SA

<p>My elderly parents have been banking with this useless bank for decades. Unfortunately they are insured by them as well. On the 12th November 2016 they had lightning damage and reported this to ABSA. After numerous calls to *********** call centre staff, who said they will call my parents back, the issue has not been resolved. The lightning damaged their main gate which can now not close and they feel very insafe in their own home. This useless bank does not care about the elderly !!</p> <p>ABSA should do us all a favor and leave the country!!</p>

0
Replies (1)
Absa
Absa's reply20 Jan 2017, 10:43
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd