TvdS
Theresa van der Sandt
1 reviews | Active since Apr 2017
16 May 2019, 09:47
Most useless after service ever experienced.
Most useless after service ever experienced. I need to change my debit order for my personal loan. I went to the branch (mall@reds) and they gave me a number to contact. I contact the number and they tell me to email the change. I emailed, nothing was actioned. I call again and they tell me to go to the branch.
My account is closed at ABSA and my debit order is going to go off and there is not account. I tried to change my debit order but ABSA makes it so difficult to change anything. This is why people are leaving you!~
Helpful (0)
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Replies (2)
Absa's replyOfficial
16 May 2019, 16:06 Dear Customer
Thank you for bringing this matter to our attention. As per our telephone conversation kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. As per our telephone conversation kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply16 May 2019, 16:06
Official
Dear Customer
Thank you for bringing this matter to our attention. As per our telephone conversation kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. As per our telephone conversation kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
TvdS
Theresa van der Sandt's updateReviewer Update
17 May 2019, 06:26My account number is ********** 637, contact me for my ID
TvdS
Theresa van der Sandt's update17 May 2019, 06:26
Reviewer Update
My account number is ********** 637, contact me for my ID