AM
Amlan M

1 reviews | Active since Aug 2010

10 Jun 2017, 19:29

Most Terrible Service I have ever received ABSA Building Insurance

<p>My house and bond and insurance are both from ABSA.</p> <p>I didn't bother them for the last 4 yrs only some glass brokage cases.</p> <p>Now the roof started leaking, I informed them before the storm hit Cape Town. They send someone on Tue 6th June. No feedback till 8th. On 8th June I followed up. They mentioned from the call center they got the report of inspection and someone will contact me shortly. No one did and I phoned back in the afternon.</p> <p>Still the same remark...someone will contact me.</p> <p>I am waiting from then. The whole day its raining in Cape Town today...10th June and I am enjoying my weekend carrying bucket of water from my living room to garden.</p> <p>THANK YOU ABSA INSURANCE. </p> <p>I AM AWARING EVERYONE TO THINK TWICE BEFORE TAKING A BUILDING INSURANCE FROM ABSA.</p>

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Replies (1)
Absa
Absa's reply12 Jun 2017, 07:45
Official

Thank you for bringing this matter to our attention. We will investigate the matter and provide you with feedback once the matter has been resolved

Kind regards

Claudette Lewis

Group Customer Care

Absa Bank Ltd