ML
Moonisah L
1 reviews | Active since Apr 2020
28 Feb 2023, 21:05
Most terrible bank
Pathetic bank, I want to leava Absa but I can't because of a overdraft I have most probably paid 10 times bank, Absa keeps on charging interest and banking fees on a cheque account that I don't even use and previously I wrote a review on here they can't even sort my savings account t out, I can't swipe, I can only draw money it's not ****ing fair what you guys are doing I'm being overcharged on my cheque account t that I don't use, they then sent me to a debt collector I'm currently paying but nothing is decreasing because of all the bank fees and when I ask them to cancel, it's just impossible
Helpful (0)
Replies (2)0
Replies (2)Absa's replyOfficial
01 Mar 2023, 09:36Dear Moonisah Losper
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number for your complaint is C-***8.
Kind regards,
Group Customer Care
Rezona Louw
Absa's reply01 Mar 2023, 09:36
Official
Dear Moonisah Losper
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number for your complaint is C-***8.
Kind regards,
Group Customer Care
Rezona Louw
Absa's replyOfficial
03 Mar 2023, 11:45 Dear Moonisah Losper
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***8.
Kindly provide our office with your account or ID number by close of business 03 March 2023, to ensure effective investigation and feedback.
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***8.
Kindly provide our office with your account or ID number by close of business 03 March 2023, to ensure effective investigation and feedback.
Kind regards,
Group Customer Care
Rezona Louw
Absa's reply03 Mar 2023, 11:45
Official
Dear Moonisah Losper
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***8.
Kindly provide our office with your account or ID number by close of business 03 March 2023, to ensure effective investigation and feedback.
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***8.
Kindly provide our office with your account or ID number by close of business 03 March 2023, to ensure effective investigation and feedback.
Kind regards,
Group Customer Care
Rezona Louw
