ML
Moonisah L

1 reviews | Active since Apr 2020

28 Feb 2023, 21:05

Most terrible bank

Pathetic bank, I want to leava Absa but I can't because of a overdraft I have most probably paid 10 times bank, Absa keeps on charging interest and banking fees on a cheque account that I don't even use and previously I wrote a review on here they can't even sort my savings account t out, I can't swipe, I can only draw money it's not ****ing fair what you guys are doing I'm being overcharged on my cheque account t that I don't use, they then sent me to a debt collector I'm currently paying but nothing is decreasing because of all the bank fees and when I ask them to cancel, it's just impossible

0
Replies (2)
Absa
Absa's reply01 Mar 2023, 09:36
Official
Dear Moonisah Losper
 
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.  
 
The reference number for your complaint is C-***8.
 
Kind regards,
Group Customer Care
Rezona Louw
Absa
Absa's reply03 Mar 2023, 11:45
Official
 Dear Moonisah Losper

We refer to your complaint posted on Hellopeter.

Please accept our sincere apology for any inconvenience caused.

The reference number for your complaint is C-***8.

Kindly provide our office with your account or ID number by close of business 03 March 2023, to ensure effective investigation and feedback. 

 
Kind regards,
Group Customer Care
Rezona Louw