RG
Ray G

1 reviews | Active since Jun 2024

21 Jun 2024, 17:23

Most Ridiculous 🤞🏾

If there were a -4 stars I’d have loved to use that instead. This is the most inhumane and brutal bank I’ve ever seen in my life. In 2020 my account expired in April as Covid start to hit the country when to the bank and they said account is locked because of Covid, 2 months after that president announced that banks should extend for 90days I went back they said I’m exempted because my permit expired right before the president’s order, Ok sharp, I became as thin as a broom stick because of hunger even got sick no money to take care of myself.. fast forward to the present, I got my permit; went straight to absa, the dummy attendant didn’t enter my fica documents correctly since 12th June they’ve been giving me run arounds, like the F?? You guys were so quick to lock my account now they said support needs to fix something and the support guy don’t have a turn around time because it’s one person, so one person is not as important as a lot of people?? What??!! Like I have to wait for another 50 billion light years to access my funds?? if you are a foreigner DO NOT USE THIS BANK!! I repeat STAY AWAY FROM THIS BANK!!

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Replies (1)
Absa
Absa's reply24 Jun 2024, 09:09
Official
Dear Ray Gat, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***6. RegardsGodfrey NdouCustomer Value Management

Best regards,