Most pathetic service ever

<p>On 20</p> <p> </p> <p>17-03-01 at 03:00 my geyser burst at my home, I phoned ABSA home insurance at 07:00, only to hear their day only starts at 08:00, so I phoned back at 08:00, told them my predicament, the lady first and foremost reminded me of the co payment, I agreef and she said that they would sort out the geyser tbe same day, I took a days leave from work and waited, and waited, and waited, I phoned the plumbers that were appointed they said their people on the way. Finally at 16:00 the plumbers arrive(if I had known this I could have gone to work), they said they can't help right now and that they would come back the next morning. On 2017-03-02 I had to take another days leave, at about 07:45 they arrived and installed the new geyser, I paid them the R500.00, they left at about 09:00, they said the electrician is on the way to connect the wires, and here I am waiting and waiting, only to get a call from the electricians saying that they will come on 2017-03-03 to connect the wiring!!! I am no geyser expert but it can't possibly take 3 days to install a geyser?? I phoned ABSA home insurance several times and I all get is the well known catch phrase, I'm sorry, either ABSA doesn't give a damn about their clients or either they are appointing contactors whi don't give a damn. I will be selling my house soon and you be assured I will be coming nowhere near ABSA!!! I will be certain to</p> <p>spread this as far and wide as possible. ABSA HOME INSURANCE IS PATHETIC!!!!!! My claim number ********** </p>