HW
Hennie W
1 reviews | Active since Jul 2012
08 Jul 2019, 10:54
Most pathetic service
I closed all my accounts at Absa in 2018. Even received confirmation letters. Every Friday I get a message that I still owe R9.00. Then R10. I am at the Bloemhof branch. Waiting more than an hour. Only one adviser available. Still waiting. I hope that this is the last time that I will do business with Absa. The service is absulotely pathetic and if the cannot close an account the first time, incompotent as well!
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Replies (3)HW
Hennie W's updateReviewer Update
08 Jul 2019, 11:02Please provide a zero star facility. Asba does not desive the 2-rating which the receive with the ons star. ????????
HW
Hennie W's update08 Jul 2019, 11:02
Reviewer Update
Please provide a zero star facility. Asba does not desive the 2-rating which the receive with the ons star. ????????
HW
Hennie W's updateReviewer Update
08 Jul 2019, 11:02Please provide a zero star facility. Absa does not desive the 2-rating which the receive with the ons star. ????????
HW
Hennie W's update08 Jul 2019, 11:02
Reviewer Update
Please provide a zero star facility. Absa does not desive the 2-rating which the receive with the ons star. ????????
Absa's replyOfficial
08 Jul 2019, 13:53Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Regards
Pravesh Bejay
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Regards
Pravesh Bejay
Specialist Case Manager
Customer Value Management
Absa's reply08 Jul 2019, 13:53
Official
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Regards
Pravesh Bejay
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Regards
Pravesh Bejay
Specialist Case Manager
Customer Value Management