LP
Lee P
1 reviews | Active since Jul 2020
22 Sept 2020, 21:47
MOST PATHETIC CUSTOMER SERVICE !!
I requested twice for an account to be closed and nothing has been done, I initially wanted to move to absa and opened an account online but changed my mind. I am so glad I stayed with my current bank because the service at absa is pathetic.
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Absa's replyOfficial
23 Sept 2020, 09:00Dear Lee, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***0 . I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's reply23 Sept 2020, 09:00
Official
Dear Lee, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***0 . I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd