1 reviews | Active since Jan 2016
Most Pathetic Customer Service
I have app**** for a Credit Card on the 14th of November 2015 and its now the 04th of January 2016.<br> I app**** online and have been going back and forth providing details, submitting forms, I have accepted the quote for the amount that I have qualified for, I have also completed and submitted the consent form.<br> The application has been approved yet I am still awaiting a response on when i will be receiving my card, i have made calls everyday to the Call Centre but they give me excuses upon excuses and don't get straight to the point.<br> I have got a reply from the Escalations to go to my nearest ABSA branch, I have been to 2 branches, Phoenix and Umhlanga 6 or 7 times but still no help.<br> This is the worst bank to deal with and yet they do not even care.<br> I spit on their Poor service.<br> Looks like i have to wait another year to get any response from them.<br> I should not have app**** for any credit card with them, I think i should just close my account and move to another bank as they are pathetic and have no brains as a bank.
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
