1 reviews | Active since May 2018
Most horrifying and stressful experience from ABSA to secure a SME fundig for a contract
I'm a emerging black business who not fortunate to have a family with trust funds available to fund any contract i secure. I managed to secure a 1 month contract extended to 3 month with Alfred Nzo District Municipality to assess and upgrade their UPS system on the 26 September when i received and signed the appointment letter. After assessing the work required and material to be procured to complete the job, I approached my Fetola Mentor to assist me with finding a funding institution. I was referred to ABSA; apparently they have a dedicated product for SMEs requiring funding for a contract. 14 Oct 2019 I forwarded all required documents including the contract to a ABSA representative; 16 Oct 2019 i was referred to ABSA Or tambo region to complete an application form; the banker also checked my credit profile. 08 November i was advised my application is with credit support; 13 Nov 2019a response came back that i need to submit supporting docs for my property and account where i payoff my property and a letter indicating that invoice payment will b paid to ABSA account which i did. Now it is 20 Nov 2019 and ABSA is quiet. This is a game changing contract for me; i have provided all required documents in time; i have made constant follow-ups and what is painful is ABSA isn't realizing that the dreams they say they make them come true is the dreqm they currently destroying now. I have the contract; i have a healthy financial profile; my ict credit profile is good; i have showed i have the qualifications to do the contract; what more does ABSA want. So this is the most stressful and horrific experience i ever had with ABSA. Funny their website promise a fast quick process to assist SMEs and im experiencing the opposite.
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
I'm happy with the swift response from the group customer care, your encounter with me was 5/5. OR Tambo regional branch deserve an award of best customer satisfactory region because they took my application close to heart; i request my appreciation be forwarded to that team.
My application was approved on Tuesday, 26-Nov-2019. I opened new business account with ABSA and going forward our encounter should be efficient and effective with minimum disappointment.
Regards
Buntu Zengetwa
Bzeng Group
I'm happy with the swift response from the group customer care, your encounter with me was 5/5. OR Tambo regional branch deserve an award of best customer satisfactory region because they took my application close to heart; i request my appreciation be forwarded to that team.
My application was approved on Tuesday, 26-Nov-2019. I opened new business account with ABSA and going forward our encounter should be efficient and effective with minimum disappointment.
Regards
Buntu Zengetwa
Bzeng Group
