Most Appaling Banking Experience

<p>I went to Absa bank in Kriel to access funds in my 32day notice account and was fully aware that I will be penalised for that transaction but I did not mind as I had an emergency. The consultant couldn't not help me and I asked to speak to the Branch Manager as I really needed the funds, upon explaining my situation to her she started yelling at me in a very rude and unproffessional manner telling me things that really had nothing to do with me and I even asked her why is she shouting but she carried on with her rant. I then asked her to close the account because I want nothing to do with her and Absa but she could not help me with that either, I asked her to connect me with her superiors and she couldn't help with that either and told me that I will get a call of which i have not recieved. This is the most terrible and appaling banking experience I have ever had, I have been to other Absa branches and had no problems but Kriel Branch is the worst branch ever. The Manager desperately needs intervention, she clearly has no clue about customer service.</p>