LD
Louise D
1 reviews | Active since Feb 2015
13 Jan 2016, 15:59
Mortgage enquiry
I called the ABSA Mortgage call centre on 08 January 2016, from overseas. The line was very bad and the call was terminated. Ms Kwetla returned my call, and was more than helpful in assisting me with my query. I would like to compliment her, as very often dealings with call centre personnel do not end well. Well done to ABSA for providing excellent training for Ms Kwetla, and to Ms Kwetla for being so efficient and pleasant.<br> <br> Thank you<br> Louise Dale.
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Absa's replyOfficial
15 Jan 2016, 10:45Hello LouiseDale,
Dear Customer
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Dear Customer
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply15 Jan 2016, 10:45
Official
Hello LouiseDale,
Dear Customer
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Dear Customer
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Best regards,