BJ
Beverley J
1 reviews | Active since Aug 2020
03 Nov 2021, 16:29
more than one hour to open an account
How long does it take to open an account at absa?
From 3pm to 4.30pm,the bank is even closed,and we are still inside.
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Absa's replyOfficial
04 Nov 2021, 10:55Dear Beverley Joseph Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number for your complaint is C-***1. Kind regards,Rezona Louw Group Customer Care
Absa's reply04 Nov 2021, 10:55
Official
Dear Beverley Joseph Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number for your complaint is C-***1. Kind regards,Rezona Louw Group Customer Care