More than a year later and insurance claim still not finalised

<p>Exactly 12 months ago, I submitted a claim on my home insurance policy to ABSA Insurane in respect of damage to a waterpipe that was struck during a fierce thunderstorm early September 2015.</p> <p>Many phone calls later and several emails that were not responded to, I find it disgraceful and unbusiness like that no one from ABSA has bothered to attend to this claim</p> <p>One wonders how they can claim to care for and to look after their clients' interests </p>