LT
Lawrence T
1 reviews | Active since Mar 2018
16 Jul 2024, 09:39
Monthy charges
My account was converted from a monthly fee to pay per use, now I find myself paying over R700 every month. please who did you communicate with to change the account?
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Absa's replyOfficial
16 Jul 2024, 10:41Dear Lawrence Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***0. Regards Russell EdwardsCustomer Value Management
Best regards,
Absa's reply16 Jul 2024, 10:41
Official
Dear Lawrence Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***0. Regards Russell EdwardsCustomer Value Management
Best regards,