BD
Buhle D
1 reviews | Active since Jun 2024
02 Aug 2024, 17:16
Monthly fees
Just a month ago I was complaining about absa charging a student almost R500 for monthly charges and again this month they charged me R270 for monthly fees and I'm really upset about cause I'm assuming that I'm being ****med again by absa cause these fees are ridiculous concerning that it's a student account and again I was not informed about exceptions of having this account
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Absa's replyOfficial
05 Aug 2024, 09:45Dear Buhle Dube Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***1. Kind regards,Group Customer CareRezona Louw
Absa's reply05 Aug 2024, 09:45
Official
Dear Buhle Dube Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***1. Kind regards,Group Customer CareRezona Louw