Month end tellers

This is my second complaint regarding Absa Bank just a different branch this time. I have just come from Absa in Linton Grange Port Elizabeth, how on God's earth can you have 2 tellers open on the last day of the month at 11:30 I stood in line for half an hour before getting to the front this is really pathetic and all they want to do after they receive your complaint is phone and apologise for the inconvenience ******** as I say this has happened before just a different branch. <br> After your complaint they want to shape things up only for the following month and then it's back to normal back to the slack service and the other employees don't know if they are managers or what stand around in the offices chatting and laughing there are old people also standing in that same line as me that also have to stand for half an hour or even more shame on you.<br> You must ALL go to Standard Bank for training in good and efficient service.<br>