B
Bonga
1 reviews | Active since Nov 2024
25 Feb 2025, 12:29
Money was paid to ac...
Money was paid to account and when into current balance and not available, when enquiring I was told it will not change and I will receive the amount transferred to me
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Absa's replyOfficial
25 Feb 2025, 16:34Dear Bonga Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***8 Kind regards,Group Customer CareVanessa Crowe
Absa's reply25 Feb 2025, 16:34
Official
Dear Bonga Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***8 Kind regards,Group Customer CareVanessa Crowe